{"period_days": 30, "total_queries": 24, "total_feedback": 7, "helpful": 6, "not_helpful": 1, "success_rate": 85.7, "feedback_rate": 29.2, "fallback_count": 8, "fallback_rate": 33.3, "unique_users": 3, "avg_queries_per_day": 6.0, "response_time": {"count": 10, "avg": 18.33047629101202, "p50": 19.468609496951103, "p99": 28.544166029430926}, "topic_distribution": [{"topic": "Helm Charts", "count": 8}, {"topic": "CVE/Security", "count": 4}, {"topic": "Configuration", "count": 3}, {"topic": "Authentication", "count": 3}, {"topic": "Kubernetes", "count": 2}, {"topic": "Platform Support", "count": 1}, {"topic": "Docker Compose", "count": 1}, {"topic": "Database", "count": 1}, {"topic": "Cloud Compatibility", "count": 1}], "learned_qa_total": 7, "queries_per_day": [{"day": "2026-04-08", "count": 3}, {"day": "2026-04-09", "count": 3}, {"day": "2026-04-14", "count": 8}, {"day": "2026-04-15", "count": 10}], "unanswered": [], "source_utilization": [{"source": "slack", "count": 13}, {"source": "web-docs", "count": 11}, {"source": "knowledge-fallback", "count": 8}, {"source": "github-charts", "count": 5}, {"source": "jira", "count": 3}, {"source": "github-credprovider", "count": 3}, {"source": "learned-qa", "count": 2}], "learning_pipeline": {"learned": 7, "pending": 17}, "last_queries": [{"timestamp": "2026-04-15T11:47", "channel": "C0AK7TWCKGD", "query": ": give me the exact nginx config for it", "topic": "Configuration"}, {"timestamp": "2026-04-15T11:46", "channel": "C0AK7TWCKGD", "query": "Artifactory charts NGINX configuration can to enforce rate limiting (e.g. 10 requests per hour)?\nIf so, how?", "topic": "Helm Charts"}, {"timestamp": "2026-04-15T09:00", "channel": "C0AK7TWCKGD", "query": "Do we package YQ for all architectures in our Trial Docker Compose installers?", "topic": "Docker Compose"}, {"timestamp": "2026-04-15T08:51", "channel": "C0AK7TWCKGD", "query": "Great, what about CVE-2026-2673 ?", "topic": "CVE/Security"}, {"timestamp": "2026-04-15T08:51", "channel": "C0AK7TWCKGD", "query": "Great, what about CVE-2026-32280 ?", "topic": "CVE/Security"}], "top_queries": [{"query": "Artifactory charts NGINX configuration can to enforce rate limiting (e.g. 10 requests per hour)?\nIf so, how?", "count": 4}, {"query": "how to setup circle of trust in artifactory helm installation?", "count": 1}, {"query": "how to configure securityContext in values.yaml for OpenShift ?", "count": 1}, {"query": "```We use Entra to centrally manage IAM and we don't currently have a path from Entra -> AWS to manage the AWS IAM co", "count": 1}, {"query": "What are the prerequisites for Helm installation?", "count": 1}, {"query": "The customer is using HPA with the JFrog Platform chart but is experiencing very frequent scaling events of the Artifact", "count": 1}, {"query": "Perfect. Does this support all cloud providers?", "count": 1}, {"query": "Is there a plan for supporting RHEL 10 anytime soon, as currently, we only support RHEL 8 and 9? 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Does this support all cloud providers?", "rating": "helpful", "learn_status": "learned"}, {"timestamp": "2026-04-15T08:42", "channel": "C0AK7TWCKGD", "query": "Does jfrog have a solution for pulling images in k8s clusters that doesn't involve managing secrets?", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-15T07:44", "channel": "C0AK7TWCKGD", "query": "The customer is using HPA with the JFrog Platform chart but is experiencing very frequent scaling ev", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-15T07:41", "channel": "C0AK7TWCKGD", "query": "```We use Entra to centrally manage IAM and we don't currently have a path from Entra -> AWS to m", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-14T18:30", "channel": "C0AK7TWCKGD", "query": "Is there a plan for supporting RHEL 10 anytime soon, as currently, we only support RHEL 8 and 9? Is ", "rating": "helpful", "learn_status": "learned"}, {"timestamp": "2026-04-14T18:29", "channel": "C0AK7TWCKGD", "query": "Bitnami images referenced in the JFrog Platform Helm charts, since Bitnami may no longer publish new", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-14T18:27", "channel": "C0AK7TWCKGD", "query": ": Can you provide the required process for artifactory chart?", "rating": "not_helpful", "learn_status": "learned"}, {"timestamp": "2026-04-14T18:22", "channel": "C0AK7TWCKGD", "query": "how to configure securityContext in values.yaml for OpenShift ?", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-14T18:22", "channel": "C0AK7TWCKGD", "query": "What are the prerequisites for Helm installation?", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-14T18:22", "channel": "C0AK7TWCKGD", "query": "Can you tell how the assume role flow of credential provider works for aws?", "rating": "helpful", "learn_status": "learned"}, {"timestamp": "2026-04-14T18:22", "channel": "C0AK7TWCKGD", "query": "How do I disable rtfs in helm charts?", "rating": "helpful", "learn_status": "learned"}, {"timestamp": "2026-04-14T18:22", "channel": "C0AK7TWCKGD", "query": "How can I run artifactory without a postgres database?", "rating": "helpful", "learn_status": "learned"}, {"timestamp": "2026-04-09T07:27", "channel": "C0AK7TWCKGD", "query": "Artifactory charts NGINX configuration can to enforce rate limiting (e.g. 10 requests per hour)?\nIf ", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-09T07:08", "channel": "C0AK7TWCKGD", "query": "Can you tell how to define `limit_req_zone` and `limit_req` ?", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-09T07:07", "channel": "C0AK7TWCKGD", "query": "Artifactory charts NGINX configuration can to enforce rate limiting (e.g. 10 requests per hour)?\nIf ", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-08T09:37", "channel": "C0AK7TWCKGD", "query": "Artifactory charts NGINX configuration can to enforce rate limiting (e.g. 10 requests per hour)?\nIf ", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-08T09:36", "channel": "C0AK7TWCKGD", "query": "Can you provide details on the JIRA with CVE-2026-1229?", "rating": "", "learn_status": "pending"}, {"timestamp": "2026-04-08T09:36", "channel": "C0AK7TWCKGD", "query": "how to setup circle of trust in artifactory helm installation?", "rating": "", "learn_status": "pending"}], "feedback_entries": [{"timestamp": "2026-04-15T08:51", "rated_at": "2026-04-15T08:55", "channel": "C0AK7TWCKGD", "user": "U08PXDXPZN0", "query": "Great, what about CVE-2026-2673 ?", "rating": "helpful", "comment": "Great.Got the required information.", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776242798119289?thread_ts=1776242798.119289&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776242798.119289", "admin_comment": ""}, {"timestamp": "2026-04-15T08:44", "rated_at": "2026-04-15T08:47", "channel": "C0AK7TWCKGD", "user": "U05JFA5CMDJ", "query": "Perfect. Does this support all cloud providers?", "rating": "helpful", "comment": "Apt response.", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776242490048709?thread_ts=1776242490.048709&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776242490.048709", "admin_comment": ""}, {"timestamp": "2026-04-14T18:30", "rated_at": "2026-04-14T18:31", "channel": "C0AK7TWCKGD", "user": "UAUNQN48M", "query": "Is there a plan for supporting RHEL 10 anytime soon, as currently, we only support RHEL 8 and 9? Is there an estimation for its implementation?", "rating": "helpful", "comment": "", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776191431552789?thread_ts=1776191431.552789&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776191431.552789", "admin_comment": ""}, {"timestamp": "2026-04-14T18:27", "rated_at": "2026-04-14T18:29", "channel": "C0AK7TWCKGD", "user": "UAUNQN48M", "query": ": Can you provide the required process for artifactory chart?", "rating": "not_helpful", "comment": "It gave me a configurations specific to each services. It would have been much better if a consolidated configuration with all the services where there.", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776190937802979?thread_ts=1776190937.802979&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776190937.802979", "admin_comment": ""}, {"timestamp": "2026-04-14T18:22", "rated_at": "2026-04-14T18:25", "channel": "C0AK7TWCKGD", "user": "UAUNQN48M", "query": "Can you tell how the assume role flow of credential provider works for aws?", "rating": "helpful", "comment": "Thanks for the details", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776190915433509?thread_ts=1776190915.433509&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776190915.433509", "admin_comment": ""}, {"timestamp": "2026-04-14T18:22", "rated_at": "2026-04-14T18:25", "channel": "C0AK7TWCKGD", "user": "UAUNQN48M", "query": "How can I run artifactory without a postgres database?", "rating": "helpful", "comment": "All the available options where mentioned which made it really useful", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776190907997149?thread_ts=1776190907.997149&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776190907.997149", "admin_comment": ""}, {"timestamp": "2026-04-14T18:22", "rated_at": "2026-04-14T18:24", "channel": "C0AK7TWCKGD", "user": "UAUNQN48M", "query": "How do I disable rtfs in helm charts?", "rating": "helpful", "comment": "It was helpful", "thread_link": "https://jfrog.slack.com/archives/C0AK7TWCKGD/p1776190896458459?thread_ts=1776190896.458459&cid=C0AK7TWCKGD", "learn_status": "learned", "thread_ts": "1776190896.458459", "admin_comment": ""}]}